Graphino Academy (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, register for our courses, or interact with our services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information (provided by you)
- Name
- Email address
- Phone number / WhatsApp number
- Billing address
- Payment details (processed securely through third-party gateways)
- Any information you submit via enquiry forms or live chat
- Non-Personal Information (automatically collected)
- Browser type and version
- Device type and operating system
- IP address and location (approximate)
- Pages visited and time spent on the site
- Cookies and tracking data
2. How We Use Your Information
We use your information for:
- Processing course enrollments and payments
- Sending class schedules, updates, and learning materials
- Responding to your inquiries
- Improving our website and services
- Sending marketing emails, SMS, or WhatsApp messages (with your consent)
- Running promotions, offers, and surveys
- Tracking website analytics for better user experience
3. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools (like Google Analytics, Facebook Pixel) to:
- Improve website functionality
- Remember your preferences
- Show relevant ads on other platforms
You can disable cookies in your browser settings, but some features may not work properly.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Trusted third-party service providers (payment gateways, email service providers, learning management systems)
- Legal authorities (only if required by law)
- Marketing platforms (only with your consent for targeted ads)
5. Payment Security
We use secure payment gateways (like Razorpay, PayPal, or others) for transactions. We do not store your complete card or banking details on our servers.
6. Data Retention
We keep your information only for as long as necessary for the purposes mentioned above or as required by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, contact us at graphinoacademy@gmail.com.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
